Australia is ANZ’s largest market, serving approximately six million Retail and Commercial customers through a network of around 800 branches, 115 business centres, 2,700 ATMs and leading online and mobile banking applications.

In 2012, we announced five-year, $1.5 billion investment program, known as Banking on Australia, that will transform the way we do business to make banking easier and support our customers, our people and community to progress.

Mark Whelan Chief Executive Officer ANZ Australia
Mark Whelan was appointed CEO of ANZ Australia in April 2015. He is also the Global Head of Commercial.
Skills, experience and expertise

Mark Whelan is Chief Executive Officer of ANZ Australia and Management Board member responsible for Global Commercial Banking. He has been in banking almost 30 years and has vast experience in the Asian Market, and Institutional, Corporate and Commercial Banking.

Prior to his current role, he held the roles of Managing Director Corporate and Commercial Banking Australia and Managing Director of ANZ’s Institutional, Commercial and Private Bank businesses based in Hong Kong.

Mark joined ANZ in November 2004 as Head of Sales, Markets, before taking on the role of Joint Managing Director, Markets, in 2005 and then Managing Director, Institutional Asia, in 2007.

Prior to ANZ, Mark worked at Westpac where he held several senior roles including General Manager, Global Investor Sales and General Manager, Institutional Banking, Victoria.

Mark holds a Graduate Diploma in Taxation and a Diploma Accounting from the Royal Melbourne Institute of Technology (RMIT).

Mark is a Fellow of the Certified Practicing Accounts (CPA) and a member of the Financial Treasury Association, the Australian Financial Markets Association and the Australian Institute of Company Directors.

  • 2015
    Appointed Chief Executive Officer, ANZ Australia
  • 2014
    Appointed to the ANZ Management Board as Global head of Commercial
  • 2011
    Appointed Managing Director, Commercial Banking Australia
  • 2008
    Appointed Managing Director, Asia, Europe & America Institutional, Commercial and Private Bank
Led by
Mark Whelan
Mark Whelan Chief Executive Officer ANZ Australia
Mark Whelan was appointed CEO of ANZ Australia in April 2015. He is also the Global Head of Commercial.
Skills, experience and expertise

Mark Whelan is Chief Executive Officer of ANZ Australia and Management Board member responsible for Global Commercial Banking. He has been in banking almost 30 years and has vast experience in the Asian Market, and Institutional, Corporate and Commercial Banking.

Prior to his current role, he held the roles of Managing Director Corporate and Commercial Banking Australia and Managing Director of ANZ’s Institutional, Commercial and Private Bank businesses based in Hong Kong.

Mark joined ANZ in November 2004 as Head of Sales, Markets, before taking on the role of Joint Managing Director, Markets, in 2005 and then Managing Director, Institutional Asia, in 2007.

Prior to ANZ, Mark worked at Westpac where he held several senior roles including General Manager, Global Investor Sales and General Manager, Institutional Banking, Victoria.

Mark holds a Graduate Diploma in Taxation and a Diploma Accounting from the Royal Melbourne Institute of Technology (RMIT).

Mark is a Fellow of the Certified Practicing Accounts (CPA) and a member of the Financial Treasury Association, the Australian Financial Markets Association and the Australian Institute of Company Directors.

Chief Executive Officer ANZ Australia
Led by
Chief Executive Officer ANZ Australia

Products and Marketing

Products and Marketing supports the business by managing our product portfolio, Digital agenda and all marketing related activity from market research and analytics to campaigns and sponsorships.
Led by
Matt Boss
Matt Boss Managing Director, Products and Marketing
Skills, experience and expertise

As Managing Director, Products & Marketing, Matt is responsible for ensuring we understand and respond to our customers’ needs by offering an optimal mix of banking solutions and benefits.

His portfolio encompasses credit cards, mortgages, personal loans and deposits, as well as market research, analytics, customer segmentation, sponsorships and driving our Digital agenda.

Matt joined ANZ from Bank of America Corporation, where he worked in a range of positions, in both the US and UK.

These roles include responsibilities spanning finance, product management and consumer segments. He played a pivotal role in moving Bank of America’s large and highly-matrixed consumer division from being product to segment-driven, and was responsible for a number of successful new product launches and redesigns. Matt holds a Bachelor of Business Administration (Finance) from the University of Massachusetts Amherst.

  • Key Dates
    2012
    Appointed Managing Director – Products & Marketing
  • Key Dates
    2012
    Appointed Senior Vice President, Checking & Debit Product Executive, Consumer Bank, Bank of America Corporation
  • Key Dates
    2011
    Appointed Senior Vice President, Credit Card Product, Marketing and Insurance Executive, Europe Card Services
  • Key Dates
    2011
    Appointed Senior Vice President, Mass Market Segment Product Executive
  • Key Dates
    2007
    Appointed Senior Vice President, National Growth Market Development Executive, Sales and Service Execution
  • Key Dates
    2007
    Appointed Senior Vice President, Performance Management Executive, Consumer Banking Finance
  • Key Dates
    2003
    Appointed Vice President, Home Equity Business Finance Officer, Consumer Real Estate Finance
Managing Director, Products and Marketing

Retail Distribution

Includes management of the extensive national branch network, call centre and specialist sales staff servicing retail customers.
Led by
Paul Presland
Paul Presland Managing Director Retail Distribution (acting)
Skills, experience and expertise

Paul is currently acting Managing Director, Retail Distribution, and is responsible for our key retail distribution channels which include the Australian branch network, mobile lending, customer contact centre and ATMs. In this role, Paul leads a team of more than 9,000 people who are dedicated to bringing the best customer experience to our 5 million customers.

Paul has more than 30 years of experience in Retail, Commercial, Private Banking and Wealth Management. Since joining ANZ in 1996 as Director Private Bank, Paul has held a number of senior executive roles across the bank including Products, Distribution and Transformation. His most recent role was as General Manager, Australia Branch Network where he and his team of more than 6,000 people across 750 branches helped customers achieve their financial goals.

Paul holds a Masters of Business Administration, a Graduate Diploma of Management from Deakin University, and a Diploma of Financial Planning. He is a Fellow of the Financial Services Institute and is a Fellow of the Australian Institute of Management.

A passionate supporter of diversity, Paul is the Executive Sponsor of ANZ’s Indigenous Action Plan, and a member of the Australia Division Diversity Council. Paul is a member of ANZ’s E*TRADE board and ANZ’s Social Media Steering Committee.

You can follow Paul on twitter via @Paul_Presland

  • Key Dates
    2015
    Appointed Managing Director, Retail Distribution (Acting)
  • Key Dates
    2012
    General Manager, Australian Branch Network
  • Key Dates
    2011
    General Manager, Retail Transformation
  • Key Dates
    2007
    General Manager, Australian Branch Network Greater Melbourne
  • Key Dates
    2006
    Head of Distribution Banking Products
  • Key Dates
    2004
    Head of Distribution & Client Services Margin Lending
  • Key Dates
    1996
    Director ANZ Private Bank
  • Key Dates
    01, 1993
    State Head Private Bank - Barclays
Managing Director Retail Distribution (acting)

Corporate and Commercial Banking

Delivers customers solutions for the Corporate and Commercial market through dedicated managers focussing on Corporate Business, Small Business and Agri Business segments. It also includes Esanda Finance, one of Australia's leading asset finance companies.
Led by
Mark Hand
Mark Hand Managing Director, Corporate and Commercial Banking
Skills, experience and expertise

Commencing with ANZ in 1988, Mark has acquired significant experience across retail and commercial banking. He has also held a number of senior international risk roles including Head of Audit for the Middle East and South Asia in the 1990s.

In his most recent role as Managing Director Retail Distribution, Mark has significantly grown workforce sales productivity and led the transformation of our physical channels.

Prior to this, Mark spent 10 years in Corporate and Commercial Banking, working across Business Banking, Small Business and Regional Commercial Banking where as General Manager, he lifted ANZ to second place in the agribusiness farm gate market.

Mark is a CPA and holds a Bachelor of Business and a Masters of Business Administration from Deakin University. An alumnus of the Williamson Community Leadership Program, Mark is a strong advocate for ANZ development programs, regularly mentoring young and talented ANZ staff members.

Mark is a director on the ANZ Bank (Taiwan) Limited board. Mark chairs the Australia Division Diversity Council, and is a member of the ANZ Group Corporate Sustainability & Diversity Council.

  • Key Dates
    2015
    Appointed Managing Director, Corporate and Commercial Banking
  • Key Dates
    2010
    Appointed Managing Director, Retail Distribution, Australia
  • Key Dates
    2008
    General Manager, Regional Commercial Banking
  • Key Dates
    2006
    General Manager, Business Banking Manager segment
  • Key Dates
    2005
    State Manager, Business Banking Victoria & Tasmania
  • Key Dates
    2002
    District Manager, Business Banking, Melbourne CBD
  • Key Dates
    2002
    Head of Credit and Operating Risk, SME Banking
  • Key Dates
    1996
    Head of Audit, Middle East & South Asia (based in Mumbai, India)
  • Key Dates
    1988
    Joined ANZ - Group Audit
Managing Director, Corporate and Commercial Banking

Products and Marketing

Products and Marketing supports the business by managing our product portfolio, Digital agenda and all marketing related activity from market research and analytics to campaigns and sponsorships.
Led by
Managing Director, Products and Marketing

Retail Distribution

Includes management of the extensive national branch network, call centre and specialist sales staff servicing retail customers.
Led by
Managing Director Retail Distribution (acting)

Corporate and Commercial Banking

Delivers customers solutions for the Corporate and Commercial market through dedicated managers focussing on Corporate Business, Small Business and Agri Business segments. It also includes Esanda Finance, one of Australia's leading asset finance companies.
Led by
Managing Director, Corporate and Commercial Banking

IIB Leadership Team

Jeremy Dean
Jeremy Dean Chief Operating Officer, Australia
Skills, experience and expertise

Jeremy has over 28 years experience in both consumer and commercial banking. He joined ANZ Commercial Banking in August 2009 as General Manager, Business Banking.

Prior to joining Australia Operations in 2012, Jeremy was General Manager, Business Execution. In this role he was responsible for transforming the operating model across Commercial & Corporate Banking.

Starting his career as a Business Banker at Westpac in the early 80’s, he held a number of senior positions leading Westpac's Commercial & Regional Business Banking, Consumer Financial Services, Consumer Distribution and Consumer Products teams. Prior to joining ANZ, he led the Premium Business Banking Group within Institutional Banking at Westpac.

Throughout his career Jeremy has also worked at NAB, ASB Bank, American Express and Bank of New Zealand. He holds a Masters of Business Administration from Melbourne Business School.

Jeremy is a New Zealander and is married with two children.

  • Key Dates
    2014
    Appointed Chief Operating Officer, Australia
  • Key Dates
    2012
    Appointed General Manager, Australia Operations
  • Key Dates
    2012
    Appointed General Manager, Business Execution
  • Key Dates
    2009
    Joined ANZ as General Manager, Business Banking
  • Key Dates
    2008
    Appointed Managing Director Premium Business Banking, Westpac Institutional Banking
  • Key Dates
    2008
    Appointed General Manager Commercial & Regional Business Banking, Westpac banking Corporation
  • Key Dates
    2007
    Acting Group Executive Consumer Financial Services, Westpac banking Corporation
  • Key Dates
    2006
    General Manager, Consumer Distribution and General Manager Consumer Products, Westpac Banking Corporation
  • Key Dates
    2002
    National Australia Bank: Executive General Manager, Consumer Banking Products & Services/Chief Operating Officer Retail Banking Australia; General Manager, Business Financial Services Australia; General Manager, Channel & Process Optimisation.
  • Key Dates
    1999
    General Manager, Direct Retailing and Channel Management and General Manager Cards Bank of New Zealand
  • Key Dates
    1989
    Joined ASB Bank LTD
  • Key Dates
    1987
    Joined American Express International
  • Key Dates
    1984
    Joining Westpac Banking Corporation
Chief Operating Officer, Australia
Nick Freeman
Nick Freeman Chief Financial Officer, Australia
Skills, experience and expertise

Nick Freeman is Chief Financial Officer Australia Division and joined the team in January 2013.

Nick is responsible for all aspects of financial management and business performance across the Division.

Prior to this role, Nick was Chief Financial Officer New Zealand and was responsible for Finance, Taxation, Treasury, Property, Sourcing and Internal Audit.

Nick joined ANZ in May 2007 as Chief Financial Officer Consumer Finance before moving to roles including Acting Chief Financial Officer Personal Division and Chief Financial Officer for Operations, Technology and Services based in Melbourne.

Nick has more than 20 years’ financial management experience including Chief Financial Officer roles for General Mills and Millers Retail, Group Treasurer of Qantas and general accounting roles at Shell. He has also spent time as an auditor for KPMG and consulted for Credit Suisse First Boston.

Nick holds a Bachelor of Commerce from the University of Melbourne, a Graduate Diploma in Management from Monash University, Melbourne, and is a chartered accountant.

  • Key Dates
    2013
    Appointed Chief Financial Officer, Australia
  • Key Dates
    2009
    Appointed Chief Financial Officer, New Zealand
  • Key Dates
    2008
    Appointed Chief Financial Officer Operations, Technology and Shared Services
  • Key Dates
    2008
    Appointed Acting Chief Financial Officer Personal Division
  • Key Dates
    2007
    Joined ANZ as Chief Financial Officer Consumer Finance
  • Key Dates
    2002
    Chief Financial Officer General Mills and Millers Retail
  • Key Dates
    2000
    Group Treasurer Qantas
Chief Financial Officer, Australia
Jennifer Evans
Jennifer Evans Chief Risk Officer Australia
Skills, experience and expertise

Jennifer was appointed Chief Risk Officer, Australia in March 2013.

She is also responsible for Retail Risk globally.

Over a 25 year banking career, Jennifer has held a number of senior roles across across Australia, New Zealand, Asia and the UK, including the Chief Risk Officer for ANZ New Zealand and Chief Operating Officer based in London for ANZ's Europe & America business. Jennifer began her career in ANZ in Treasury.

Jennifer graduated with a Bachelor of Science degree from Australia's Monash University and is a Senior Fellow of Finsia.

Chief Risk Officer Australia
Suzette Corr
Suzette Corr General Manager Human Resources, Australia and Group General Manager, Talent and Culture.
Skills, experience and expertise

Suzette Corr is General Manager Human Resources Australia & Group General Manager Talent & Culture.

She brings to the dual role skills in leadership, business transformation, operations and all aspects of HR and workforce issues. Suzette is an experienced human resources executive with demonstrated strength in strategy and execution developed across a range of sectors, including Consulting and Financial Services.

She leads the enterprise-wide HR portfolios, including talent, performance, resourcing, remuneration, learning and development, culture, diversity, engagement, employee relations and health and safety; overseeing initiatives across 34 countries for 55,000 staff.

Suzette holds non-executive and advisory positions including Director of publicly-listed AMMB Holdings Berhad Malaysia (AmBank). She is a member of AMMB’s Group Nomination and Remuneration Committee (GNRC) and of the Federal Government’s New Columbo Plan Steering Group. She is also a member of ANZ's Social Media Steering Committee.


Previously, Suzette was GM HR for the National Australia Bank and held consulting roles with Ernst & Young and Arthur Andersen. Suzette’s service with both government and non-profit organisations includes Director of Workplace Health, VicHealth, Interim CEO for Very Special Kids, Deputy Chairman International School Fiji Board of Governors, and Advisory Board membership of Melbourne Youth Music and Personal Emergency Services Victoria.

Suzette holds a Bachelor of Commerce from the University of Western Australia and a Master of Business Administration from the University of Queensland. She has studied business strategy, human resources strategy and organisation transformation development at INSEAD and the London Business School. She has also undertaken company director training in Australia and Malaysia and is a member of the Australian Institute of Company Directors.

  • Key Dates
    2013
    General Manager Human Resources Australia & Group General Manager Talent and Culture
  • Key Dates
    2010
    General Manager Human Resources Australia
  • Key Dates
    2008
    Head of Human Resources, Retail
General Manager Human Resources, Australia and Group General Manager, Talent and Culture.

IIB Leadership Team

Chief Operating Officer, Australia
Chief Financial Officer, Australia
Chief Risk Officer Australia
General Manager Human Resources, Australia and Group General Manager, Talent and Culture.