Commencing with ANZ in 2015 as Managing Director Retail Distribution, Catriona is responsible for our key retail distribution channels including the Australian branch network, mobile lending, customer contact centre and ATMs.
In this role, Catriona leads a team of more than 9,000 people who are dedicated to bringing the best customer experience to our five million retail customers in Australia.
Prior to joining ANZ, Catriona worked for the McDonald’s Corporation as Chief Restaurant Officer, Asia, Pacific, Middle East and Africa. Previously, Catriona held the role of CEO and Managing Director for McDonald’s Australia.
Catriona has completed the Business and Economics AMP (Advanced Management Programme) from INSEAD business school.
She is a member and mentor with the Business Council of Australia and a member of the Australian Social Inclusion Board, of which she is the Deputy Chair of the National Place Based Advisory Group.