Mark Hand is Group Executive, Australia (acting), with responsibility for Retail and Business and Private Banking customers.
Australia is ANZ’s largest market, serving approximately six million customers through a network of around 600 branches, 30 business centres, over 2,000 ATMs ( including 800+ Smart ATMs) and leading online and mobile banking applications.
Mark joined ANZ in 1988 and has held senior roles across business and retail banking, credit management and internal audit in Australia and South Asia. Since 2015 he has been Managing Director Business & Private Banking.
With experience spanning consumer banking, transformation, operations, audit, operational risk and governance, Mark has held a number of senior international risk roles including Head of Audit for the Middle East and South East Asia.
He is Chair of ANZ’s Diversity Council in Australia and was a director of the Diversity Council of Australia until 2015. He also served as a director of ANZ Bank Taiwan Limited and ANZ Trustees prior to its sale. Mark holds a Bachelor of Business and a Masters of Business Administration from Deakin University.